['Privacy Policy for Our Online Platform \n\nWelcome to our online platform. At Crystal Clean Solutions Ltd, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or use our services related to house cleaning and domestic services. \n\nInformation We Collect \nWe may collect personal information that you voluntarily provide to us when you use our online platform, including but not limited to your name, contact details, address, and payment information. Additionally, we may gather non-personal information automatically through cookies and other tracking technologies to improve your experience on our site. \n\nHow We Use Your Information \nThe information we collect is used to: \n- Provide, operate, and maintain our services \n- Process bookings and payments \n- Communicate with you regarding your service requests and inquiries \n- Send important updates and information about our services \n- Comply with legal obligations \n- Improve and customize your experience on our platform \n\nLegal Basis for Processing \nWhen applicable, we process your personal data based on your consent, performance of a contract, or legitimate business interests, all in compliance with the General Data Protection Regulation (GDPR) and other relevant laws. \n\nSharing Your Information \nWe do not sell or rent your personal information to third parties. We may share your data with trusted service providers who assist us in providing our cleaning services, such as payment processors and communication providers, under strict confidentiality agreements. We may also disclose information if required by law or to protect our rights. \n\nData Security \nWe implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction. Your information is stored securely on our servers located in the United Kingdom. \n\nYour Rights \nUnder the GDPR, you have the right to: \n- Access the personal information we hold about you \n- Request correction of inaccurate or incomplete data \n- Request deletion of your personal data in certain circumstances \n- Object to or restrict processing of your data \n- Request data portability \n- Withdraw consent at any time where processing is based on consent \n\nTo exercise your rights, please contact us in writing at the physical address provided below. \n\nData Retention \nWe retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy and to comply with legal, regulatory, or internal policy requirements. \n\nCookies \nOur online platform uses cookies to enhance user experience, analyze site usage, and support marketing activities. You can control cookie preferences through your browser settings. \n\nChildren’s Privacy \nOur services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. \n\nChanges to This Privacy Policy \nWe may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date, and significant changes will be communicated appropriately. \n\nContact Us \nIf you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at: \n\nCrystal Clean Solutions Ltd \n27 Victoria Gardens \nRichmond Road, 2nd Floor \nManchester, Greater Manchester \nM14 5JN \nUnited Kingdom \n\nPhone: +44 161 555 4823 \n\nThank you for trusting our online platform with your personal information. We are committed to protecting your privacy and providing you with excellent service.', 0.0012012000000000001, 'gpt-4.1-mini']