Terms and Conditions

Introduction

Welcome to Crystal Clean Solutions Ltd. These Terms and Conditions govern your use of our website and the services we provide. By accessing or using the website or engaging our services in house cleaning and domestic services, you agree to be bound by these Terms and Conditions.

Company Information

Crystal Clean Solutions Ltd
\n 27 Victoria Gardens
\n Richmond Road, 2nd Floor
\n Manchester, Greater Manchester
\n M14 5JN
\n United Kingdom

Services Offered

Crystal Clean Solutions Ltd specializes in the following services:

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• Residential cleaning
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• Deep cleaning
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• Carpet and upholstery cleaning
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• Window washing
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• End of tenancy cleaning
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• Move-in/move-out cleaning
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• Eco-friendly cleaning options
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Use of Services

Our services are provided subject to availability and are intended for domestic and residential customers only. By requesting or purchasing any of our services, you confirm that you are legally entitled to enter into a contract with Crystal Clean Solutions Ltd.

We reserve the right to refuse or cancel service where it is deemed inappropriate, unsafe, or where there is a breach of these Terms and Conditions.

Booking and Payment

Bookings must be made in advance through our designated channels. Payment terms and pricing details will be provided at the time of booking. Payments must be completed prior to or upon completion of the service, unless otherwise agreed in writing.

We reserve the right to change prices at any time, but any confirmed booking will not be subject to price changes.

Cancellation and Refunds

To cancel a booking, customers must notify Crystal Clean Solutions Ltd as soon as possible. Cancellation fees may apply depending on the notice period given.

Refunds will be considered on a case-by-case basis in accordance with the nature of the service and timing of cancellation or complaints.

Customer Obligations

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• Ensure that premises are safe and accessible for our staff.
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• Inform us of any hazards or health concerns related to the property.
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• Secure any pets or valuables prior to service delivery.
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• Provide accurate information regarding the services required.
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Liability

Crystal Clean Solutions Ltd will take reasonable care in providing our services. However, we are not liable for any loss, damage, or injury caused by circumstances beyond our control or resulting from customer negligence.

Any damage caused by our staff will be investigated promptly and resolved fairly.

Intellectual Property

All content on this website, including text, images, and logos, is the property of Crystal Clean Solutions Ltd and is protected by copyright law. You may not reproduce or use any content without explicit written permission.

Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales, and any disputes arising shall be subject to the exclusive jurisdiction of the courts located in Manchester, United Kingdom.

Changes to Terms and Conditions

Crystal Clean Solutions Ltd reserves the right to update or modify these Terms and Conditions at any time without prior notice. It is your responsibility to review the Terms periodically to stay informed of any changes.

Contact Information

If you have any questions or concerns regarding these Terms and Conditions or the services provided, you may contact us at our registered office:

Crystal Clean Solutions Ltd
\n 27 Victoria Gardens
\n Richmond Road, 2nd Floor
\n Manchester, Greater Manchester
\n M14 5JN
\n United Kingdom